As the impact of the coronavirus pandemic (COVID-19) spreads throughout Australia, we’re keeping a close eye on developments and putting our community first.
The safety and wellbeing of our customers, employees and business partners is our top priority and the stress and financial difficulty that can result from this unprecedented event is something we take seriously.
We’re here to help and our support measures are tailored to meet your individual needs and circumstances. Some options to help you during this time may include:
We understand that your immediate focus is on the health, safety and wellbeing of yourself and your family. At the appropriate time, our team is ready to provide support. We understand that each customer will have different needs and every request matters.
The best way to discuss your individual circumstances is by calling us on 1300 008 003 or emailing firstname.lastname@example.org.
If you’ve been affected, you may be able to also claim financial assistance from the government. Check if you’re eligible to claim here.